Privacy Policy

Last updated: April 22, 2026

This Privacy Policy applies to Myly (the “App”), the Myly website (the “Website”), and related services (collectively, the “Service”), operated by The Crows Ltd (“we”, “our”, or “us”).

1. Information We Collect

We may collect and process the following information:

a. Information You Provide

• Email address (e.g., when joining a waitlist, signing up, or contacting us)
• Any information you voluntarily submit through forms

b. Device & Usage Information

• Device type, operating system, and browser type
• Pages visited and interactions with the Service
• IP address and approximate location

c. App Data

• Anonymous user ID (e.g., via Firebase)
• In-app activity such as toggles, preferences, and scores

d. Notifications Data

• Push notification token
• Time zone and device settings

e. Cookies & Tracking Technologies (Website)

We may use cookies or similar technologies to:

• Understand user behaviour
• Improve performance
• Support marketing and analytics

2. How We Use Your Information

We use your information to:

• Provide and operate the Service
• Manage waitlists and user access
• Send updates, announcements, and marketing communications
• Improve the app, website, and user experience
• Monitor usage and performance
• Maintain security and prevent abuse

3. Marketing Communications

If you provide your email address, we may use it to:

• Send updates about Myly
• Notify you when features launch
• Share promotional content

You can unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

We will not send marketing communications without your consent where required by law.

4. Legal Basis for Processing (UK & EEA Users)

We process your data under the following legal bases:

• Consent – for email marketing and optional features
• Legitimate interests – to operate, improve, and secure the Service
• Legal obligations – where required by law

5. Data Sharing

We do not sell your personal data.

We may share data with trusted third-party providers, including:

• Firebase (authentication and database)
• Hosting and infrastructure providers
• Email and marketing platforms

These providers process data on our behalf and are required to protect it.

6. Data Retention

We retain your data only as long as necessary to:

• Provide the Service
• Manage your account or waitlist status
• Comply with legal obligations

You may request deletion of your data at any time.

7. Your Rights (UK & GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise your rights, contact us at: join@thecrowsltd.com

8. Cookies (Website)

We may use cookies to improve your experience. You can control or disable cookies through your browser settings. If required, we will display a cookie consent banner.

9. Data Security

We implement appropriate technical and organisational measures to protect your data. However, no system is completely secure.

10. Children’s Privacy

The Service is not intended for individuals under 13, and we do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last updated” date.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, contact:

The Crows Ltd
Email: [Insert Email Address]

By using the Service, you agree to this Privacy Policy.